Artificial Intelligence Application: A Multi‑Sectoral Review

Main Article Content

Shreya Tripathi
Mahesh Maurya

Abstract

Artificial Intelligence (AI) has become a disruptive general-purpose technology that is changing institutional, organizational, and domestic settings. The multi-sectoral review is a synthesis of peer-reviewed literature on AI applications in seven areas, namely research, healthcare, restaurant and food services, personal-care services, education, corporate offices, and households. The review combines the empirical evidence, methodological trends, innovations in the sector, and cross-cutting ethical and governance issues. There has been evidence that AI increases efficiency, predictive accuracy, personalization, and decision support, especially when implemented as an addition to human expertise. In studies, AI-based screening and evidence synthesis can greatly decrease the workload, but it needs human verification to prevent bias and false negatives. In the field of healthcare, AI has expert-level performance on small diagnostic tasks, but mass prospective validation, explainability, and regulation are essential. Forecasting, automation, and customer personalization are beneficial to service industries, but the cost of integration and trust remains. There are slight gains in learning outcomes in educational applications with teacher-led instruction. Corporate settings use AI to automate and analyze data, and this leads to the issue of algorithmic bias and workforce management transparency. Smart systems and assistive technologies are the focus of household adoption, and the key factors are privacy, cost, and ethical implementation. Themes that have been replicated across industries are data governance, transparency, fairness, workforce implications, and the need to have human-in-the-loop structures. The review concludes that the impact of AI on society is massive and growing, but to make the implementation of AI fair and sustainable, responsible, explainable, and context-specific governance models are necessary. The future studies ought to focus on longitudinal assessment, cross-cultural examination, and strict validation to enhance evidence-based AI implementation.

Article Details

How to Cite
Tripathi, S. ., & Maurya, M. (2026). Artificial Intelligence Application: A Multi‑Sectoral Review. Mind and Society, 15(01), 91–95. https://doi.org/10.56011/mind-mri-151-202610
Section
Review Article

References

Bessen, J. E. (2019). AI and jobs: The role of demand. National Bureau of Economic Research Working Paper Series. https://doi.org/10.3386/w24235.

Dwivedi, Y. K., Hughes, L., Ismagilova, E., Aarts, G., Coombs, C., Crick, T., and many others. Williams, M. D. (2021). Artificial intelligence (AI): Multidisciplinary views on new challenges, opportunities, and research agenda. International Journal of Information Management, 57, 101994. doi.org/10.1016/j.ijinfomgt.2019.08.002.

Esteva, A., Robicquet, A., Ramsundar, B., Kuleshov, V., DePristo, M., Chou, K., and many others. Dean, J. (2019). A deep learning guide to healthcare. Nature Medicine, 25(1), 2429. https: doi.org/10.1038/s41591- 018-0316-z.

European Commission. (2020). Ethics principles of reliable AI. Publications Office of the European Union.

Holmes, W., Bialik, M., & Fadel, C. (2019). Artificial intelligence in education: Future and prospects of teaching and learning. Center of Curriculum Redesign.

Luckin, R., Holmes, W., Griffiths, M., and Forcier, L. B. (2016). The intelligence unleashed: AI in education argument. Pearson Education.

Lundberg, S. M., & Lee, S. I. (2017). An integrated method of model predictions interpretation. In Advances in neural information processing systems (pp. 47654774).

OECD. (2019). Artificial intelligence in the society. Organisation Economic Co-operation and Development.

Russell, S., & Norvig, P. (2021). Artificial intelligence: A contemporary practice (4 th ed.). Pearson.

Topol, E. J. (2019). High-performance medicine: The intersection of human and artificial intelligence. Nature Medicine, 25(1), 4456. https: doi.org/10.1038/s41591-018-0300-7.

Yang, G. Z., Nelson, B. J., Murphy, R. R., Choset, H., Christensen, H., Collins, S. H., and others. McNutt, M. (2018). Fighting COVID-19- How robotics can be used to control the health and infectious diseases of the population. Science Robotics, 3(19), eaar7650. https://doi.org/10.1126/scirobotics.aar7650.